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Important Updates


The following guidelines are in place for indoor visitations:

1. Indoor visitation is ALLOWED AT ALL TIME and for all residents (regardless of vaccination status or facility’s phase except that an outbreak in the facility requires certain steps to occur in order for visitation to be continued, as outlined in previous EX 20-026 EXCEPT for a few circumstances when visitation should be limited due to high risk of COVID-19 transmission)

2. No appointments necessary, visitation hours are suggested from 8 AM to 8 PM

3. When a new case of COVID-19 among residents or staff is identified, the facility will immediately begin outbreak testing and encourage limited visitation on the unit.

4. Facility will hold visitation in the first-floor classroom for our geriatric residents that are in rooms with immunocompromised roommates or unvaccinated, if possible.

   a.   *Since most of our pediatric patients are unvaccinated and immunocompromised, families are still highly encouraged to call in advance to the social worker/designee to ensure visitation room is available and no conflict is present with the roommate’s visitation, if applicable*

   b. Visitation may be time-limited due to the visitation room’s availability

5. Visitors will be screened using the COVID-19 screening tool and temperature check prior to visitation in the designated area. Visitor with temperature of 99.5 or higher will not be permitted to visit.

6.  Visitors must have rapid COVID-19 test completed onsite prior to visit.

7.  Visitors who have received a positive viral test for COVID-19, symptoms of COVID-19, or currently meet the criteria for quarantine, should not enter the facility

8.  Visitors must give written consent on the visit and be aware of the possibly risk and danger for COVID-19 exposure. Indoor visitation guidelines will be given on every visit along with instructions on how to use PPE.

9. Visitors will be provided instructions on hand hygiene and location of hand sanitizers, provided instructions on limited surfaces touched and will provide PPE with instructions how to don and doff. Visitors must always have on masks during visitation and PPE must be worn during visitations.

10.  Visitors will complete a questionnaire about symptoms and potential exposure.  The questionnaire shall include at a minimum:  (i) Whether in the last 14 days, the visitor has had an identified exposure to someone with a confirmed diagnosis of COVID-19, someone under investigation for COVID-19, or someone suffering from a respiratory illness; (ii) whether the visitor has been diagnosed with COVID-19 and has not yet met criteria for the discontinuation of isolation per guidance issued by NJDOH and CDC; and (iii) whether in the last 14 days, the visitor has returned from a state on the designated list of states under the 14-day quarantine travel advisory; and (iv) Observation of any signs or symptoms of COVID-19. 

11.  If family member AND resident are both fully vaccinated, they may have close contact. FULLY vaccinated pediatric family member may have close contact with their child but is still required to have on PPE inside the pediatric unit.

12.  Visitors will walk to designated room or resident’s room if allowed while maintaining social distance from other residents.

13.  Residents that can tolerate mask must wear it at all times during the visit

14.  During visitations, visitors will be informed to refrain physical contact with residents and others while in the facility and maintain 6 feet apart from others. Encourage any permitted, screened visitors to practice social distancing with no handshaking or hugging and remaining six feet apart.

15.  PPE, disinfecting wipes, and hand sanitizer will be made available at the designated area

16.  Designated indoor visitation room will be disinfected after every visit by the housekeeping department

17.  Any visitor that does not follow the rules will be asked to leave immediately and will not be permitted for future visits. Any resident that does not follow the rules will also be excluded from visits.

*Fully vaccinated refers to a person who is more than or at 2 weeks following receipt of the second dose in a 2 dose series, or more than or at 2 weeks following receipt of one dose of single-dose vaccine, per the CDC’s Public health Recommendations for Vaccinated Persons

Phoenix Center for Rehabilitation & Pediatrics hosts weekly conference calls with family members on facility updates during the pandemic on Fridays from 9:30 AM to 10:00 AM! Families will be able to ask any questions or make suggestions for the facility. Please refrain from discussing HIPPA related questions about your loved one.

When: Fridays 9:30AM- 10:00AM

Dial-in number: 602-580-9451

Access Number: 850-147-2

Host PIN: 8048

Looking forward to hearing from you!

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